Delete your account

For the ZorrFit app (members) and the ZorrFit Pro app (trainers and gym owners), by ZorrFit.

Delete it in the app (fastest)

1. Open the ZorrFit app and go to Profile.
2. Tap Delete account.
3. Type DELETE and confirm. Your account and data are deleted straight away and you are logged out.

Trainers: ask your gym owner to remove you as a trainer first, then delete your account. Gym owners: use the email option below.

Or request deletion by email

1. Send an email to support@zorrfit.com with the subject "Delete my ZorrFit account".
2. Include the mobile number you log in with and the name of your gym. Gym owners: use the email address of your owner account.
3. We will confirm the request is really from you — usually by replying to your email or a quick call to that number.
4. We delete your account and data within 30 days and email you when it's done.

What we delete

• Your account: mobile number, name, email, login details and push-notification token
• Your fitness profile and body measurements
• Your check-ins (including location), visit history and monthly totals
• Your workouts, plans, plan requests, personal records, streaks and badges
• Your posts, comments, reactions, squads, buddies, duels, challenge entries and trainer ratings
• Your membership, class and personal-training records in ZorrFit
• For trainers: shift attendance records and clock-in selfies
• For trainers and owners: leads you created

What we keep, and for how long

• Nothing that identifies you is kept after deletion, except where the law requires us to keep a record. If that applies, we keep only the minimum needed, for no longer than the law requires, and we tell you in our confirmation email.

Delete only some data

You don't have to delete your whole account. In the app you can delete your own posts, comments, personal records and body measurements at any time. For anything else, email support@zorrfit.com and tell us what you'd like removed.

More details: Privacy Policy.